Elevate satisfaction, retention, and revenue by optimizing every client touchpoint - from first click to post-treatment care. Streamline intake, personalize experiences, and integrate tech to deliver frictionless journeys that keep clients loyal and coming back.
Scaling across state lines means mastering a maze of licensing, compliance, and operational rules. Stay ahead of changes, harmonize protocols across locations, and build compliance frameworks that protect both your profitability and reputation.
Paulina Riedler, RN, is the CEO and co-founder of Spakinect, an innovative telehealth company providing compliance support to 4,000 medical spas across the United States. Riedler grew Spakinect from a San Diego, California, startup with 3 employees in 2012 to the seven-figure, national enterprise it is today. She brings to her clients more than a decade of experience developing and implementing clinical operations protocols as well as training medical providers.
As a medical compliance expert who has impacted legislation on the state level within the Med Spa industry, Riedler has appeared on prestigious industry podcasts including Legal 123s with ByrdAdatto and Spa Marketing Made Easy. She also founded the National Med Spa Society, a nonprofit organization aimed at advocating for and educating the public on patient rights within the aesthetics industry. A married mother of one, she lives in Durham, North Carolina.
